Access the world’s most popular cryptocurrencies and buy
them with your debit or credit card easily with a single touch.
First transaction without fees!
Select the currency you want to buy, enter the required amount
Register and confirm your email address.
Take a selfie and upload it
Choose a country and a document that confirms your identity (Passport, ID card, Driver's license, Residence permit), take a photo of the documents
Choose a payment method (at the moment there is only 1 method), take a photo of the card
Doublecheck the data entered before sending
System check of the entered data validity
Select the currency you want to buy, enter the required amount
Log into your account (enter your e-mail address and the confirmation code you will receive)
Be sure to double-check your details before sending them (they should match your last purchase)
The purchase has been completed (provided your info remains the same). In case the details don’t match your previous order — the system will first need to verify that the information you entered is correct)
Buy and sell 150+ cryptocurrencies with 20+ fiat currencies
using bank transfers or your credit/debit card.
The detailed instructions on how to purchase on our site describe each step in detail. This link provides similar information.
A wallet address is a combination of 26 to 35 digits mixed with letters. This address is able to identify your wallet. It usually starts with 3 or 1 and is case sensitive.
This combination is necessary when you wish to perform a transaction with your fiat money or digital coins. It is necessary to successfully validate and execute a bank deal. It is also known as an «Open Key» and is often identified as a Bitcoin wallet.
You can find it in different places as well, for example, in the «Wallet» section, when you click on the «Get» or «Send» button, the wallet address will be displayed immediately.
Contact our customer service if you need assistance.
Do not panic if you have trouble with your purchase. This happens from time to time and can be successfully resolved.
Check that your transaction network has approved and confirmed your transaction, and then carefully examine the address (BTC-wallet) you provided, as it is often the case that investors type the address incorrectly, resulting in funds going to a completely different user.
In any case, if the address turned out to be correct and the transaction was closed with the indicated address (i.e. the correct wallet), and the deal itself was passed by the network, make sure to synchronize and update your wallet, as it may take a while for it to appear in the account.
If you still cannot identify the reason for a failed transaction, check J2TX's transaction log. In most cases, if the transaction is successful and the bank has no problems, the malfunction will not affect the asset itself. If this is the case, you just need to email us and we'll handle everything for you.
During the transaction, you will receive information that can be used to perform a manual transfer - SEPA transfer. After you receive this information, you should log into your online banking and click the SEPA button. Remember to use the unique payment link issued by the J2TX service. After these steps have been completed and you have entered the required information, go to our website and close the transaction by clicking on the "Payment Approved" button.
It is better to avoid negative and sad emotions because worrying will only waste time. The sooner you tell us about the mistake, the better. Provide as many details as possible in your email. Our team of experts will be more likely to respond immediately if you do so.
Explain the situation in detail, but avoid detours, since time is running out, and the deal can still be canceled and refunded. Additionally, after explaining the situation to the customer support representative, you will need to provide your personal information, such as your e-mail address, the unique code for the transaction, your ID number, as well as the bank's IBAN.
We encourage you to contact our customer service as soon as this occurs. Tell our representative what happened and give them additional details such as your e-mail address, the total amount spent on the transaction, as well as the transaction ID number.
Our staff will analyze your situation and provide you with a solution in a few minutes. For more assistance, you can contact your bank.
We do not allow personal digital assets to be transferred through the J2TX Order to third parties including merchants, ICOs, or online services. Your digital assets can still be transferred to third parties, but only via your own wallet.
We do not have the authority to make changes to transactions regarding bank transactions. This is a matter for the banking service alone, so it is the first authority you should turn to for clarification. Explain calmly and intelligently what has happened and give all the information that the employee asks of you. Usually, the bank resolves issues as quickly and efficiently as possible without any problems or publicity.
However, this is not always the case, so the door to the chat service J2TX is always open, you can contact us if you have problems or your bank does not want to fix the situation and solve your problems.
There are several ways to buy Ethereum:
You will need to find a buyer or seller for your Ethereum. P2P service involves trading with physical people near you. During the exchange, the buyer will send the digital assets to your cryptocurrency wallet after you transfer funds to their account.
This method involves creating an account and verifying your identity. Select the currency to be used for the purchase, specify the number of assets to be bought, and enter the address of your Bitcoin wallet. Transactions are processed instantly.
The process of buying on an exchange platform does not require an account or verification, other than that it is very similar to that of buying on a broker platform.
There are different currencies available for buying Ethereum, including dollars, euros, yuan, lira, rubles, hryvnias, zloty, kroons, and others, in addition to local currencies, depending on your location.
Additionally, you can buy Ethereum with other cryptocurrencies, including Bitcoin and DodgeCoin.